Les pots du loup

Postage cost & FAQ

Thank you for shopping at "Les Pots du Loup", Please note that all the pots are handmade. Imperfections are part of the handmade work and uniqueness of each pot. If you buy a set of same items, be prepared to see slight differences between each pots.

All items are listed in Australian dollars.

Shipping: We pack and post all orders within 3 to 5 business days. Shipping within Australia takes 2 to 3 days. Worldwide shipping can take 1 to 2 weeks.

Domestic shipping:  We assess charges for parcels according to their weight and the destination selected. All items are registered post.
Up to 500g: Postage rates are $9.80
Up to 1kg: Postage rates are $14.20

International shipping: We assess charges for parcels according to their weight and the destination selected.
Up to 500g : The expedition cost ranges from $12.10 to $21.25
Up to 750g: The expedition cost ranges from $16.35 to $30.00

Payment: We accept Visa, MasterCard, American Express, Discover, or regular accounts payments, all through PayPal. You do not need to have a PayPal account in order to purchase from this store.

Security: This store uses PayPal for payments. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Taking care of your pots: The pots are microwave and dishwasher safe however, they might last longer if washed by hand with care.

Food safety: We use only lead free, food safe glazes for our pots.

Returns: Please choose your pots carefully as we do not exchange pots. However if there is a problem with your order, please send us an email and we will find a solution.


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